| Customer Servicing Transactions | When can I instruct | When will the new instruction be effective |
| Communication/Mailing Address Change | Post policy issuance | It will be effective on the same day of receipt of transaction request |
| Addition/Deletion of Nomination for Major (Above 18 years) |
Post policy issuance | Effective on the same day of receipt of transaction request |
| Change in Premium payment frequency | Post policy issuance | It will be effective from the next policy anniversary |
| Fund Switch (Applicable only for ULIP Policies) |
Post policy issuance | It will be effective as per the ULIP guidelines guidelines laid down by IRDA |
| Premium Re-direction (Applicable only for ULIP Policies) |
Post policy issuance | It will be effective from the next premium due date |
| Auto Rebalancing (Addition/Deletion) |
Post policy issuance | It will be effective from the next policy anniversary |
| Invest-protect Option (Addition/Deletion) |
Post policy issuance | It will be effective from the next policy anniversary |
| Deletion of Rider | Post policy issuance | It will be effective from Premium Due Date (except for Term Rider) |
FAQs
FAQs
T-PIN stands for Telephone Personal Identification Number. It is a password consisting of a 4-digit number unique for your policies with us. The same has to be used along-with the policy number for giving policy servicing request over the phone.
It also enables you to access your policy details over our Interactive Voice Response (IVR) system.
For security reasons your T-PIN will be sent to your mailing address separately, post your policy issuance. Incase, you have not receive the T-PIN then please contact our customer service toll free number 1800-209-9090 between 8.30am to 8.30pm seven days a week, and our service executive will assist you for issuance of a new T-PIN.
We request you to call us on our customer service toll free number 1800-209-9090 between 8.30am to 8.30pm, seven days a week. Using the policy number & T-PIN issued to you, you can instruct us over the phone for changing & the communication/mailing address for your policy.
We request you to call us on our customer service toll free number 1800-209-9090 between 8.30am to 8.30pm, seven days a week. Using policy number & T-PIN issued to you, you can instruct us over the phone for changing the nomination on your policy.
We request you to call us on our customer service toll free number 1800-209-9090 between 8.30am to 8.30pm, seven days a week. Using policy number & T-PIN issued to you, you can instruct us over the phone for giving us instruction for fund switch on your ULIP policy.
We request you to call us on our customer service toll free number 1800-209-9090 between 8.30am to 8.30pm, seven days a week. Using policy number & T-PIN issued to you, you can instruct us over the phone for re-directing your future premium on your ULIP policy.
For addition of rider, we request you to kindly submit a written request letter/endorsement form duly signed by the policyholder at your nearest branch.
For Deletion of rider, we request you to please call us on our customer service toll free number 1800-209-9090 between 8.30am to 8.30pm, seven days a week. Using policy number & T-PIN issued to you, you can instruct us over the phone for deletion of rider from your policy.
We request you to kindly submit a written request letter/endorsement form duly signed by the policyholder at your nearest branch along with an indemnity bond on Rs 200/- stamp paper.
We request you to kindly submit a duly signed written request letter/endorsement form by the policyholder at your nearest branch along-with your original policy documents.
To apply for an ECS facility with us, you need to submit:
- A duly filled ECS form Click here
- A cancelled cheque (refer image)
It helps us record the MICR code of your bank
You can submit it :
- to any of our branch offices.
- mail it to our corporate address:
- hand it over to your sales representative
AEGON Religare Life Insurance, 2nd Floor, Paranjpe B Scheme,
Subhash Road, Near Garware House,
Vile Parle (E), Mumbai - 400 057
