FAQs

FAQs: Frequently Asked Questions - AEGON Religare

FAQs

Customer Servicing Transactions When can I instruct When will the new instruction be effective
Communication/Mailing Address Change Post policy issuance It will be effective on the same day of receipt of transaction request
Addition/Deletion of Nomination for Major
(Above 18 years)
Post policy issuance Effective on the same day of receipt of transaction request
Change in Premium payment frequency Post policy issuance It will be effective from the next policy anniversary
Fund Switch
(Applicable only for ULIP Policies)
Post policy issuance It will be effective as per the ULIP guidelines guidelines laid down by IRDA
Premium Re-direction
(Applicable only for ULIP Policies)
Post policy issuance It will be effective from the next premium due date
Auto Rebalancing
(Addition/Deletion)
Post policy issuance It will be effective from the next policy anniversary
Invest-protect Option
(Addition/Deletion)
Post policy issuance It will be effective from the next policy anniversary
Deletion of Rider Post policy issuance It will be effective from Premium Due Date (except for Term Rider)

T-PIN stands for Telephone Personal Identification Number. It is a password consisting of a 4-digit number unique for your policies with us. The same has to be used along-with the policy number for giving policy servicing request over the phone.

It also enables you to access your policy details over our Interactive Voice Response (IVR) system.

For security reasons your T-PIN will be sent to your mailing address separately, post your policy issuance. Incase, you have not receive the T-PIN then please contact our customer service toll free number 1800-209-9090 between 8.30am to 8.30pm seven days a week, and our service executive will assist you for issuance of a new T-PIN.

We request you to call us on our customer service toll free number 1800-209-9090 between 8.30am to 8.30pm, seven days a week. Using the policy number & T-PIN issued to you, you can instruct us over the phone for changing & the communication/mailing address for your policy.

We request you to call us on our customer service toll free number 1800-209-9090 between 8.30am to 8.30pm, seven days a week. Using policy number & T-PIN issued to you, you can instruct us over the phone for changing the nomination on your policy.

We request you to call us on our customer service toll free number 1800-209-9090 between 8.30am to 8.30pm, seven days a week. Using policy number & T-PIN issued to you, you can instruct us over the phone for giving us instruction for fund switch on your ULIP policy.

We request you to call us on our customer service toll free number 1800-209-9090 between 8.30am to 8.30pm, seven days a week. Using policy number & T-PIN issued to you, you can instruct us over the phone for re-directing your future premium on your ULIP policy.

For addition of rider, we request you to kindly submit a written request letter/endorsement form duly signed by the policyholder at your nearest branch.

For Deletion of rider, we request you to please call us on our customer service toll free number 1800-209-9090 between 8.30am to 8.30pm, seven days a week. Using policy number & T-PIN issued to you, you can instruct us over the phone for deletion of rider from your policy.

We request you to kindly submit a written request letter/endorsement form duly signed by the policyholder at your nearest branch along with an indemnity bond on Rs 200/- stamp paper.

We request you to kindly submit a duly signed written request letter/endorsement form by the policyholder at your nearest branch along-with your original policy documents.

To apply for an ECS facility with us, you need to submit:

  • A duly filled ECS form Click here
  • A cancelled cheque (refer image)
Pay the current due amount, if any. For ECS addition for Monthly cases 2 advance premiums required along with the ECS form. For ECS addition for any other mode of payment 1 advance premium required if the next due date in within next 30 days along with the ECS form.


It helps us record the MICR code of your bank

You can submit it :

  • to any of our branch offices.
  • mail it to our corporate address:
  • AEGON Religare Life Insurance Company Limited,
    Building No. 3, Third Floor, Unit No. 1,< br />Nesco IT Park, Western Express Highway,
    Goregaon (East), Mumbai- 400063
    Tel: +91 2261180100 | Fax: 02261180200/300
    E-mail: customer.care@aegonreligare.com
    Website : www.aegonreligare.com
    Corporate Identity No. : U 66010MH2007PLC169110

  • hand it over to your sales representative