| Reach us at your convenience |
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By Telephone - 1800-209-9090 |
| Our friendly customer care executives are available
seven days a week from 8.30 am to 8.30 pm, to answer your queries and service your requests. |
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| However, if you wish to place your request
with us through our Interactive Voice Response (IVR) system, all you need is your personal T pin number. You can
then access information on your policy and place your service requests through the phone.
Not just that, your IVR transactions are secure, efficient and help save you time and effort. |
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Contact us through E-mail
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| lf you would prefer to use E-mail as a
means of communication, please do so at the following E-mail address
customer.care@aegonreligare.com. Our customer service representative will get back to at the earliest. |
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Our postal address
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Should you wish to send your communication by post, our address is as follows: |
| The Customer Service Department |
| AEGON Religare Life Insurance Company Limited, |
| Nomura B-wing, First Floor, Unit 102 |
| Near D-mart, Hiranandani Business Park, Hiranandani Gardens, Powai, |
| Mumbai 400 076 |
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Visit us at our Branch
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| We would be happy to assist you
personally at any of our branches in your city. Our Branch Operations Executives
are always at hand to assist you. Please click here to find out where our branch is
located in your city. |
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Help yourself with our self-service options
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| If you wish to help
yourself, use our Interactive Voice Response (IVR) system .
Before calling our IVR, keep your policy number and personal T pin number handy
and follow the simple steps below: |
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Step 1. Call our Toll-free number 1800-209-9090
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Step 2. Select your language (English or Hindi)
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Step 3. Select the IVR option '3' as an existing customer
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Step 4. Enter your policy number
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Step 5. Then, enter your personal T pin number
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Step 6. Speak to our customer care executive and give your instruction for the service desired
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IVR Service Options
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| 1. Fundswitch |
| 2. Premium redirection |
| 3. Auto rebalancing |
| 4. Invest protect option |
| 5. Change in Mailing address |
| 6. Change in frequency of Premium Payment |
| 7. Change in Nomination |
| 8. Opting out of Riders |
| 9. Premium Payment |
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| In case you do not have
your personal T pin number, you can submit your Service Request application at our branch.
Click here to find out where our branch is
located in your city. |
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| Note: In case you do not have
a T pin number and wish to get one, please call our toll-free number 1800-209-9090 and our customer
care executive will be happy to assit you in getting a fresh T pin number issued. |
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| Service requests through form submission |
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| Some of our services can
only be availed of by submitting a filled form at any of our branches. Please select the service you require,
click on the link to download the relevant form(s). Fill the form(s) as required and
submit at our branch nearest to you. |
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Click here to locate our branch in your city. |
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