| Reach us at your convenience |
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By Telephone - 1800-209-9090 |
| Our friendly customer care executives are available
seven days a week, to answer your queries or service your requests,
from 8.oo am to 8.30 pm. |
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| However if you wish to place your request
with us through our Interactive Voice Response system (IVR), all you need is, your personal T pin no. you can
access information on your policy and place your service requests through the phone.
Not just that,your IVR transactions are secure,efficient, saving you time and effort. |
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Contact us through E-mail
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| lf you would prefer to use E-mail as a
means of communication to interact with us, please do so at the following E-mail address
customer.care@aegonreligare.com. Our customer service representatives will get back to at the earliest. |
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Our postal address
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Should you wish to send your communication by post our address is as follows: |
| The Customer Service Department |
| AEGON Religare Life Insurance Company Limited, 2nd Floor, Paranjpe 'B' Scheme |
| Subhash Road, Near Garware House, Vile Parle(East), Mumbai 400 057. |
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Visit us at our Branch
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| We would be happy to assist you
personally, at any of our AEGON Religare branches in your city. Our Branch Operations Executives
are always at hand to assist you. Please click here to find out where our branch(es) is
located in your city. |
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Help yourself with our Self-Service options
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| If you wish to help
yourself do use our Interactive Voice Response (IVR) system .
Before calling our IVR do keep your policy no. and personal T-pin no. handy
and follow the simple steps below: |
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step 1. Call our Toll-free number 1800 209 9090
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step 2. Select your language (currently English or Hindi)
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step 3. Select the IVR option 'press 3' as an existing customer
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step 4. Key in your policy no.
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step 5. Key in your personal T-pin no.
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step 6. Speak to our customer care executive and give your instruction for the service desired
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IVR Service Options
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| 1. Fundswitch |
| 2. Premium redirection |
| 3. Auto rebalancing |
| 4. Invest protect option |
| 5. Change in Mailing address |
| 6. Change in frequency of Premium Payment |
| 7. Change in Nomination |
| 8. Opting out of Riders |
| 9. Premium Payment |
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| In case you do not have
your personal T-pin no. you can submit your Service Request application at our branches.
Click here to find out where our branch is
located in your city. |
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| Note: In case you do not have
T-PIN currently and wish to get one, please call our toll-free number 1800-209-9090 and our customer
care executives will be happy to assit you getting a fresh T-PIN issued. |
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| Service requests through form submission |
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| Some of our services can
only be availed of by submitting a filled form at any of our branches to our Branch
Operations Team. Please select the service you require,
click on the link to download the relevant form(s). Fill the form(s) as required and
submit at our branch nearest to you. |
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Click here to locate our branch(es) in your city. |
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